How big of a space do I need to rent?
We have over 40 differently sized units at our facility and our staff is here to assist you in selecting the unit size that best suits your needs. Our office is open Monday – Saturday, 9:30 am – 5:30 pm. You may call us at (805) 964-3104, toll-free (866) 345-4867, email us at firstname.lastname@example.org, or visit us in person so that we can show you our beautiful facility.
You may also view our sizing guide for assistance on how to determine the perfect size for your storage needs.
What are the rental terms?
Our rentals are month to month, we simply ask for a 30-day notice before leaving your unit. During busy seasons, we may require a minimum rental term depending on the unit size.
When are you open?
Our office is open Monday - Saturday 9:30 am - 5:30 pm. When you become a tenant, you have access to your unit 7:00 am – 7:00 pm Monday – Sunday with the exception of the following holidays:
New Year’s Day, Easter, Labor Day, Independence Day, Memorial Day, Thanksgiving and Christmas. Additionally we close early on Christmas and New Year’s Eve.
What if I need to access my storage after hours?
If you ever need access after hours, simply call our friendly staff during regular business hours and we will do everything we can to accommodate you.
Where can I buy boxes? Do I need to bring a lock?
We carry boxing and packing supplies in our retail space. We also offer locks but you may bring your own. If bringing your own lock, please verify with the office so that we can register your lock for our daily lock checks.
Are the upstairs units hard to get to?
We strive to make rentals and moving in as easy as possible for you. We offer freight elevators and complimentary use of our carts and dollies.
What makes Goleta Valley Self Storage different?
We are a family -plain and simple. We sincerely appreciate your business and offer the friendliest office staff & the greatest grounds crew around. We’re proactive about maintenance and strive to provide the cleanest and safest storage facility possible.
May I have items shipped to Goleta Valley Self Storage?
Yes, to make arrangements to ship your items please call our office at (805) 964-3104. Once your items arrive we will call you and keep them safe until you are able to retrieve them.
How do I change my address?
Please call (805) 964-3104 or email our office .
How do I authorize use of, or update my credit card?
You can make changes to your credit card using our online system. Log in to access your account. If you are an existing customer and have not yet received your login and password please click here to set up a new account. Please call us if you need any help at (805) 964-3104, toll-free (866) 345-4867.
May I reserve a space for the summer?
Yes, you can, please call our office. Units are reserved on a first come, first serve basis. Existing tenants may use our online system to rent a storage unit. Log in to access your account. Please call us if you need any help at (805) 964-3104, toll-free (866) 345-4867.
What is your vacate policy?
Our vacate policy states that you MUST give a 30 day written notice. We can take your notice over the phone but still require something in writing (meaning the date will start when you actually call us, not when you actually sign). Furthermore, we charge per day so if your vacancy stretches in to part of the next month you are only charged per day. If you extend your vacancy there is no penalty – we do not want you to leave in the first place!
May I pay my bill online?
Absolutely, simply log in to access your account. If you are an existing customer and have not yet received your login and password please click here to set up a new account. Please call us if you need any help at (805) 964-3104, toll-free (866) 345-4867.